Customer Success

5 hacks for successful cold calling!

Everyone knows about cold calling. Day in and day out, we get calls from call centers trying to sell so one or the other products. In the...

3 reasons why companies should build online user community

Whenever I learn the courses on Coursera, I always enjoyed the community interaction. The communities are powerful, have common agenda...

Now, I focus on customer on-boarding. I understood its importance, What about you?

In the world of subscription business, ' Customer Onboarding' is an important touchpoint of the customer journey. However, many people in...

I think I figured out what should I do while on-boarding a customer

Customer onboarding is an important touchpoint in the customer journey in SaaS. SuccessCOACH defines customer onboarding as a "process of...

Have you have designed a 'Success Plan' for your customers? It is important!

Customer Succes is a never-ending journey. Our job is to ensure that everyone on our platform achieves their definition of success. To...

A Canva alternative, Stencil v/s Canva - Ultimate guide to choosing the best tool for you.

Stencil is a new entrant in the arena of competition and Canva is everyone's favorite. For the small entrepreneurs and professionals both...

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