6 tips to improve customer delight
Have you ever wondered about how 'Customer Success' is different from Customer Delight? Customer Delight is something different compared...
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Resadigital
- Jun 21, 2020
- 3 min
5 hacks for successful cold calling!
Everyone knows about cold calling. Day in and day out, we get calls from call centers trying to sell so one or the other products. In the...
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Resadigital
- Jun 21, 2020
- 2 min
3 reasons why companies should build online user community
Whenever I learn the courses on Coursera, I always enjoyed the community interaction. The communities are powerful, have common agenda...
11 views0 comments
Resadigital
- Jun 21, 2020
- 3 min
Great ways to use the power of 'Customer Reviews'
Today's era is the ' Rating💥💥💥💥💥' era. We do give five-star for well behaved Ola or Uber drivers and vice versa. We add various...
13 views0 comments
Resadigital
- Jun 21, 2020
- 3 min
Are you listening to your customers? Importance of Social Media Listening
According to the study done by 'Search Engine Land,' 88% of the customers googled for the details of the product before making a...
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Resadigital
- Jun 21, 2020
- 3 min
5 key points to focus to convert your website traffic
As a marketing person of a SaaS business ( subscription business), you need to focus on Inbound Marketing. It is important to attract and...
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Resadigital
- Jun 21, 2020
- 3 min
6 free alternatives for Grammarly which you can not ignore!
Artificial Intelligence( AI) and Natural language Processing ( NLP) are changing the way people are writing. Machines are getting better...
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Resadigital
- Jun 21, 2020
- 3 min
Now, I focus on customer on-boarding. I understood its importance, What about you?
In the world of subscription business, ' Customer Onboarding' is an important touchpoint of the customer journey. However, many people in...
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Resadigital
- Jun 21, 2020
- 3 min
I think I figured out what should I do while on-boarding a customer
Customer onboarding is an important touchpoint in the customer journey in SaaS. SuccessCOACH defines customer onboarding as a "process of...
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Resadigital
- Jun 21, 2020
- 2 min
Have you have designed a 'Success Plan'​ for your customers? It is important!
Customer Succes is a never-ending journey. Our job is to ensure that everyone on our platform achieves their definition of success. To...
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Resadigital
- Jun 18, 2020
- 2 min
A Canva alternative, Stencil v/s Canva - Ultimate guide to choosing the best tool for you.
Stencil is a new entrant in the arena of competition and Canva is everyone's favorite. For the small entrepreneurs and professionals both...
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Resadigital
- Jun 18, 2020
- 2 min
Create the 'experience map of your prospects. It is very important!
Experience mapping is very important to plan marketing and content.
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Resadigital
- Jun 18, 2020
- 2 min
Emotions and Storytelling are important. What is the story of your content?
This is a story about a psychology experiment in the 1940s, psychologists Fritz Heider and Marianne Simmel conducted an experiment. They...
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Resadigital
- Jun 18, 2020
- 3 min
Change these behaviors, if not you will regret soon!
This article is about important behaviors one has to change to become successful manager.
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Resadigital
- Jun 18, 2020
- 3 min
5 key points to make your customer happy
I thought of writing this piece because of a strange reason. Let me tell you two incidences happened recently. 1) I was exploring a...
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Resadigital
- Jun 13, 2020
- 3 min
Want to be successful in your business? You can not ignore these business insights
A lot of product-driven companies build the product and take it to the market. In the majority of the cases, 'build and wait' so that...
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